Frequently Asked Questions About Our Web Site

 What method of payment do you except?

 Currently we accept personal checks and paypal.

 How do I know my ordering is secure?

 We use up to date technology to secure our web pages. 


How do you ship orders?

 We ship using Gound Service.

 Certain items are shipped directly from the manufacturer.

 What are your shipping and handling charges?

A 6% shipping charge is added to the total amount of your order at this time.

 What is your return policy?

 Certain items are non-returnable such as the Azmira supplements, books, and treats. Otherwise you will need to return the item to the return address along with a return authorization number. Then we will refund your money or send a replacement item(s).

 What do I do if my order is damaged?

 We will treat this as a regular return.

  Is my information sold or given to others?

We do not sell or give any of your information.

  Do I have to make a purchase to enter the contest?

When you make a purchase you are automaticly entered in the contest. You will be notified if you win. Good luck!

 What does holistic mean?

 Holistic means that the product contains no perservatives or fillers.

 Is the animal art original or a print?

 Some of the art work is by a local artist. Prints are made from the original, then each print is numbered. Only a limited number of prints will be made. Some prints are mass produced.

  Do you do special orders for the animal art?

 Not at this time.

  How often do you change or add products?

 We try to update our merchandise according to consumer demand.